Privacy Policy

Last updated: May 2026  ·  Move to Bulgaria Ltd. (Мув Ту България ЕООД)  ·  ЕИК 208781033

1. Who We Are

This website is operated by Move to Bulgaria Ltd. (Мув Ту България ЕООД), registered in Bulgaria under ЕИК 208781033. Registered office: бул. Ангел Димитров № 94, бл. В, ет. 2, ап. 4, гр. Бургас 8150, България. We provide relocation consulting, company registration, residency permit assistance, and property concierge services for individuals and businesses moving to Bulgaria.

Contact: info@movetobulgaria.org

2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it to us, specifically:

• Name — when you fill in our contact form
• Email address — when you fill in our contact form
• Message content — your inquiry as you write it

In addition to data you provide directly, we use Google Analytics (provided by Google Ireland Limited) to understand how visitors use our website. Google Analytics collects anonymous usage data including pages visited, time spent on site, approximate geographic location (country/city level), browser type, and device type. This data is collected via cookies and processed by Google under their Privacy Policy. Our Google Analytics property ID is G-8K6YV91QVE. We do not use advertising cookies or tracking pixels. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3. Cookies and Analytics

Our website uses the following cookies:

• Google Analytics cookies (_ga, _ga_8K6YV91QVE) — used to distinguish unique visitors and track site usage. These cookies are set by Google and expire after 2 years. The data collected is anonymous and aggregated.
• Language preference (mtb_lang) — a localStorage item that remembers your chosen language. This is stored only in your browser and is not sent to any server.

We do not use cookies for advertising, remarketing, or user profiling.

4. How We Use Your Data

We use the information you provide solely to:

• Respond to your inquiry
• Provide the consulting services you requested
• Follow up on your case, where relevant

We do not use your data for automated decision-making, profiling, or marketing purposes without your explicit consent.

5. Who We Share Your Data With

We do not sell, rent, or share your personal data with third parties for commercial purposes.

In the course of delivering our services, your data may be shared with:

• Licensed Bulgarian lawyers and accountants working on your case
• Bulgarian government bodies (Migration Directorate, Registry Agency) as required by law to process your application

All such parties are bound by professional confidentiality obligations under Bulgarian and EU law.

6. Legal Basis (GDPR)

We process your personal data on the following legal bases:

• Consent — when you submit a contact form, you consent to us contacting you in response
• Contractual necessity — when processing is required to deliver the service you have engaged us for
• Legal obligation — where Bulgarian or EU law requires us to process or retain certain data

7. How Long We Keep Your Data

Inquiry data (name, email, message) is retained for up to 2 years from the date of last contact, unless you request deletion earlier or we are required by law to retain it longer.

Data related to active service engagements is retained for the duration of the engagement and for up to 5 years thereafter, in accordance with Bulgarian accounting and commercial law.

8. Your Rights Under GDPR

As a data subject under EU GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data ("right to be forgotten")
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdrawal of consent — withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at info@movetobulgaria.org. We will respond within 30 days.

9. Data Security

Contact form submissions are transmitted over HTTPS (TLS encryption). We do not store credit card numbers or sensitive financial information. Our email provider uses industry-standard security practices.

10. Supervisory Authority

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Bulgarian data protection supervisory authority:

Commission for Personal Data Protection (КЗЛД)
2 Prof. Tsvetan Lazarov Blvd, Sofia 1592, Bulgaria
www.cpdp.bg

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after any changes constitutes acceptance of the updated policy.